NetSuite CRM - FoodQloud B.V.

CRM

A real-time, 360-degree picture of your customer base with NetSuite CRM

The NetSuite Customer Relationship Management (CRM) module is the only cloud-based application that offers a real-time, 360-degree picture of your customer base. NetSuite CRM offers a seamless flow of information during a client’s entire lifecycle. From suspect to prospect, lead client order, order handling to up-selling, cross-selling and customer service. All in one app.

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Discover the

Advantages of NetSuite CRM

Seamless NetSuite Integration

Seamless data flow across sales, finance, inventory, and orders for a complete customer view

360⁰
Customer View

360-customer view including customer data, communication & transaction history

Advanced Sales Force Automation

Optimize sales with opportunity management, forecasting, and commission management

Robust Marketing Automation

Launch targeted marketing campaigns and generate & nurture leads

Enhanced Customer Service

Complete customer service with case management, a knowledge base, and self-service portals

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Want to know more?

Here are some more of my functionalities

Closing accounting as well as grip on your financial processes with NetSuite CRM.

Sales Force automation

NetSuite’s Sales Force Automation (SFA) functionality helps you to integrate and streamline sales processes. Clear pipeline overviews help you manage your sales projections for initial opportunities, up-sell or cross-sell options and the management of commission and royalties.

Partner relationship management

NetSuite offers you complete control of every step of the sales and marketing process of your partner ecosystem. During this process, this can entail joint marketing campaigns, lead management, sales projections, pipeline management, order processing, partner commissions and royalties.

Customer service management

NetSuite Case Management is an integrated customer service management solution that offers a 360-degree view of your client interactions. Automated Case workflows increase efficiency and streamline the resolution process whilst reducing service costs. Support customers through various channels, including email, phone, web, and social media. NetSuite Case Management centralizes all interactions, ensuring a consistent and coordinated response across all channels.

Mobility

NetSuite offers staff on the road the opportunity to gain easy access to important data when they are out of the office. They can upload this data and have it on hand whenever they need it. NetSuite satisfies market demand for access to ERP possibilities through the world’s two most popular mobile operating systems thanks to its mobile apps for both iPhone and Android.

Marketing automation

Lift your marketing campaigns to the next level with automated mailings and telephone appointments. Monitor the success of your campaigns, adjust as required with follow-up activities and report back to colleagues and management through simple tools and dashboards. Working with one-time Excel lists and ad-hoc mails becomes a thing of the past.

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CRM